This privacy policy covers the use of www.idealahealth.com only. Where We have linked to external sites, a different privacy policy may apply.

Access

You may browse the Website without any data being collected from You, however in order to enjoy a better shopping experience and special offers, We offer You the ability to register an account.

Use of Cookies

Cookies are small files which many websites transfer to Your hard disk. They can inform websites what pages You visit and Your preferences, which enable websites to provide You with a more personalized service.

You can set Your browser to refuse cookies, or to warn You before accepting them.

Cookies must be enabled in Your browser in order to login to, or make purchases from the Website. The only cookies used on the Website are to store Your unique session ID whilst You are logged in to or purchasing the Website.

We do not use any third party tracking or advertising cookies on the Website.

Ordering

You do not need to have registered an account in order to make purchases from the Website, if You have not registered an account You will be required to provide Your date of birth during the checkout process of Your order.

When You add items to Your shopping cart, the details of Your order are stored in Your browsing session which is unique to You and cannot be viewed by anyone else, once Your order has been completed, this session data is cleared.

Before You can proceed to pay for Your order You must have provided Us with billing and delivery details. You are required to submit a valid billing address and post code as well as delivery details (only applies if You opt to have Your order delivered to an address other than Your billing address), this information is shared with Our Payments Services Provider and postage service for the purposes of processing and shipping Your order.

If You are a registered member of the Website, You have the option of storing Your billing and delivery details in Your account control panel. These details are not stored as part of Your normal user session, nor are they shared with any third party besides Our Payment Services Provider and postage service for the purposes of processing and shipping Your order.

We do not store any payment details. All payment details are processed by Our Payment Services Provider and are transmitted using an industry standard 128 bit Secure Socket Layer (SSL) connection.

We collect anonymous, non-personal data, such as how many times a product is purchased or viewed, in order to monitor site use.

Your Account

When You register for an account on the Website, We require that You supply a valid email address. This is so that Our system can verify Your registration and issue You with a new password in case You forget it.

You can use Your account to store Your personal details so that You don’t have to enter them each time You place an order. These details will not be stored in Your normal user session when You login to the Website and are only used during the checkout process of an order.

You can use Your account to subscribe / unsubscribe to email updates and newsletters.

Your user session will timeout after an hour of inactivity, after this time if You have not visited a subsequent page or refreshed the current page, You will be required to login again.

Your Data

We do not automatically collect personal data about You.

We do not collect information about You from other sources, such as public records or bodies, or private organisations.

We do not share any personal data with any 3rd party organisation or institution, except for the purposes of processing Your order as detailed above, or if required to do so by law.